ria88 · Legal & Compliance

Privacy Policy

At ria88, we take data privacy seriously. This policy explains exactly what personal information we collect from players across Malaysia, how we use it, and the rights you hold over your own data.

Your data is encrypted and never sold to third parties

Privacy Built Into Everything We Do

Six principles that guide how ria88 handles every piece of data we receive from our Malaysian players.

End-to-End Encryption

All data transmitted between your device and ria88's servers is protected by industry-standard TLS encryption — whether you're on desktop in KL or mobile in Penang.

No Data Selling

ria88 does not sell, rent, or trade your personal information to any third party for commercial purposes. Your profile is yours — full stop.

Minimal Collection

We only collect information that is strictly necessary to deliver and improve our gaming services, process MYR transactions, and comply with applicable regulations.

Your Right to Correct

Found an error in your ria88 account details? You can request a correction at any time. We'll update your records promptly upon successful verification.

Right to Erasure

Subject to legal retention requirements, you may request deletion of your personal data. ria88 will process erasure requests in accordance with applicable privacy laws.

Breach Notification

In the unlikely event of a security incident affecting your data, ria88 commits to notifying affected users and the relevant authorities within the timeframes required by law.

Last updated: 1 January 2026

Table of Contents

  1. Introduction & Scope
  2. Information We Collect
  3. How We Use Your Information
  4. Legal Basis for Processing
  5. Sharing & Disclosure
  6. Cookies & Tracking Technologies
  7. Data Retention
  8. Your Rights & Choices
  9. Data Security
  10. Children's Privacy
  11. Changes to This Policy
  12. Contact Us

1. Introduction & Scope

This Privacy Policy ("Policy") is issued by ria88 ("we", "our", or "us") and applies to all individuals who visit, register on, or interact with the ria88 platform at https://ria88.lat, including its web and mobile interfaces (collectively, the "Platform"). ria88 operates as an online gaming platform serving players across Malaysia — from Kuala Lumpur and Petaling Jaya to Johor Bahru, Penang, Bangsar, and beyond.

By accessing or using the Platform, you acknowledge that you have read, understood, and agree to the collection and use of your information in accordance with this Policy. If you do not agree, please discontinue use of the Platform immediately.

Important: This Policy should be read together with ria88's Terms & Conditions. In the event of any inconsistency, the Terms & Conditions shall prevail in relation to matters of service delivery, while this Policy shall govern data privacy matters.

2. Information We Collect

ria88 collects information in two broad categories: information you provide directly to us, and information collected automatically as you use the Platform.

2.1 Information You Provide Directly

  • Registration data: Full name, date of birth (for age verification — players must be 21 years of age or older), email address, mobile number, and preferred currency (MYR).
  • Identity verification documents: Government-issued identification such as a Malaysian IC (MyKad) or passport, required as part of our Know Your Customer (KYC) process.
  • Financial information: Bank account details or e-wallet identifiers (e.g., Touch n Go eWallet, Boost, GrabPay, DuitNow) used solely for processing deposits and withdrawals. We do not store full card numbers on our servers.
  • Communications: Messages, support tickets, and any feedback you submit to our customer support team.
  • Preferences: Language preferences, game preferences, and marketing communication opt-in choices.

2.2 Information Collected Automatically

  • Device & technical data: IP address, browser type and version, operating system, device identifiers, and screen resolution.
  • Usage data: Pages visited, games played (Sportsbook, Slots, ria88 Casino, Teen Patti, Online Poker), session durations, bet histories, and in-platform navigation patterns.
  • Location data: General geolocation inferred from your IP address to comply with jurisdictional access rules. We do not collect precise GPS coordinates unless you explicitly grant permission.
  • Cookies and tracking technologies: Please refer to Section 6 for full details on our use of cookies.

3. How We Use Your Information

ria88 uses the information we collect for the following purposes:

  • Account management: Creating and maintaining your ria88 player account, verifying your identity, and processing your login credentials securely.
  • Service delivery: Enabling you to place bets, play games, make deposits and withdrawals in MYR, and access all features of the Platform.
  • Age verification: Confirming that all registered players are 21 years of age or older, in compliance with responsible gaming obligations.
  • Fraud prevention & security: Detecting, investigating, and preventing fraudulent transactions, unauthorised account access, and other illegal activities.
  • Customer support: Responding to your enquiries, resolving disputes, and improving our support processes.
  • Personalisation: Tailoring game recommendations, promotional offers, and platform content to your preferences and activity history.
  • Marketing communications: Sending you promotional updates, bonus offers, and product announcements — but only where you have opted in to receive them. You may opt out at any time.
  • Legal compliance: Meeting our obligations under applicable Malaysian laws and regulations, including anti-money laundering (AML) requirements and data protection legislation.
  • Analytics & improvement: Understanding how players interact with the Platform so we can enhance functionality, fix issues, and develop new features.

4. Legal Basis for Processing

Where data protection law requires us to identify a legal basis for processing your personal data, we rely on one or more of the following grounds:

  • Contractual necessity: Processing is necessary to perform the contract we have with you (i.e., to operate your ria88 account and deliver gaming services).
  • Legal obligation: Processing is necessary for compliance with a legal obligation to which ria88 is subject, such as KYC/AML requirements.
  • Legitimate interests: Processing is necessary for the purposes of the legitimate interests pursued by ria88, such as fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
  • Consent: Where we rely on your consent (for example, for direct marketing), you may withdraw that consent at any time by contacting us or adjusting your account notification settings.

5. Sharing & Disclosure

ria88 does not sell your personal data. We may share your information only in the following limited circumstances:

5.1 Service Providers

We engage trusted third-party vendors to assist us in operating the Platform — including payment processors (such as those facilitating Maybank, CIMB, Public Bank, and RHB transactions), cloud hosting providers, KYC verification services, and analytics platforms. These vendors are contractually bound to process your data only on our instructions and to maintain appropriate security standards.

5.2 Legal & Regulatory Authorities

We may disclose your information to government authorities, regulators, law enforcement agencies, or courts when required to do so by law, court order, or applicable regulation — or where we believe such disclosure is necessary to protect the rights, property, or safety of ria88, our players, or the public.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of ria88's assets, your personal data may be transferred to the acquiring entity. We will notify you via the email address associated with your account before your data becomes subject to a different privacy policy.

ria88 will never share your personal data with advertisers, data brokers, or unrelated third parties for their own commercial use. Your privacy is not a product we trade.

6. Cookies & Tracking Technologies

ria88 uses cookies and similar tracking technologies to enhance your experience on the Platform. A cookie is a small text file placed on your device when you visit our site. We use the following categories of cookies:

  • Strictly necessary cookies: Essential for the Platform to function. These include session authentication cookies that keep you logged in to your ria88 account. These cannot be disabled.
  • Performance & analytics cookies: Help us understand how players navigate the Platform, which pages are most visited, and where errors occur. Data collected is aggregated and anonymised.
  • Functionality cookies: Remember your preferences such as language settings, preferred game categories, and display options.
  • Marketing cookies: Used to deliver relevant promotional content. These are only placed on your device with your consent.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. For full details, refer to the cookie consent banner displayed on your first visit to ria88.

7. Data Retention

ria88 retains your personal data for as long as your account remains active or as needed to provide you with our services. Where we no longer need your data for the purpose it was collected, we will securely delete or anonymise it — unless we are required to retain it for a longer period under applicable law.

Specifically, financial transaction records and KYC documents are retained for a minimum of seven (7) years following the closure of your account, in compliance with applicable anti-money laundering regulations. Gameplay logs may be retained for up to three (3) years for dispute resolution and audit purposes.

8. Your Rights & Choices

Depending on your jurisdiction and applicable law, you may have the following rights in relation to your personal data held by ria88:

  • Right of access: Request a copy of the personal data we hold about you.
  • Right to rectification: Request correction of inaccurate or incomplete personal data.
  • Right to erasure: Request deletion of your personal data, subject to legal retention requirements.
  • Right to restriction: Request that we limit the processing of your personal data in certain circumstances.
  • Right to data portability: Request that we provide your data in a structured, machine-readable format.
  • Right to object: Object to processing based on legitimate interests, including direct marketing.
  • Right to withdraw consent: Where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact our Data Privacy team using the contact details set out in Section 12 of this Policy. We will respond to verified requests within thirty (30) calendar days. We may need to verify your identity before processing your request.

9. Data Security

ria88 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Our security practices include:

  • Transport Layer Security (TLS) encryption for all data in transit between your device and our servers.
  • AES-256 encryption for sensitive data stored at rest, including financial information and identity documents.
  • Multi-factor authentication (MFA) requirements for internal staff access to player data systems.
  • Regular third-party penetration testing and vulnerability assessments of our Platform infrastructure.
  • Role-based access controls ensuring that only authorised personnel can access personal data on a need-to-know basis.
  • 24/7 security monitoring and automated alerting for suspicious activity patterns.

While we take every reasonable precaution, no system is completely impervious to risk. We encourage you to use a strong, unique password for your ria88 account and to enable two-factor authentication where available.

10. Children's Privacy

The ria88 Platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has provided us with personal information, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on our Platform, please contact us immediately at the details provided in Section 12.

11. Changes to This Policy

ria88 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify registered players via email and/or a prominent notice on the Platform at least fourteen (14) days before the changes take effect. The "Last updated" date at the top of this page reflects the most recent revision.

Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how we protect your data.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ria88 handles your personal data, please reach out to our Data Privacy team. We are committed to addressing all legitimate enquiries in a timely and transparent manner.

Email: [email protected]
Platform: https://ria88.lat
Support hours: 24 hours a day, 7 days a week

For privacy-related complaints that have not been resolved to your satisfaction, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

Join Malaysia's Most Trusted Gaming Platform

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